01Data controller
Your personal data is processed by the company identified below as the data controller.
| Title | Çifçioğlu Education Transportation Oil Pellet Import Export Industry and Trade Limited Company |
|---|---|
| Brand | HK Cat Litter |
| Address | Ali Çetinkaya Mah. Belediye Çeşmesi Mevkii Küme Evleri No:16, Ayvalık / Balıkesir |
| MERSIS no. | MERSIS number |
| Tax office / number | Tax office / number |
| Telephone | +90 532 594 39 52 |
| info@catlitterhk.com | |
| Website | www.catlitterhk.com |
02Categories of personal data processed
| Category | Sample data | From whom |
|---|---|---|
| Identity | Name, surname; T.R. for e-archive invoice. identification number (optional) | Customer, member |
| Contact | Phone, email, delivery and billing address | Customer, member, form filler |
| Customer transaction | Order history, basket, favorites, return and complaint records | Customer, member |
| Finance | Payment method, transfer notification information, refund IBAN; card information not processedremains with the payment institution | Customer |
| Transaction security | IP address, session and login records, password summaries | All visitors |
| Marketing | E-bulletin preferences, cookie preferences, campaign interactions (with explicit consent) | Visitors who allow |
03Processing purposes and legal grounds
| Aim | Legal reason (KVKK article 5) |
|---|---|
| Receiving the order, collecting the payment, delivery and return processes | Establishment and execution of the contract (5/2-c) |
| Issuing invoices and keeping records within the scope of tax and trade legislation | Explicitly foreseen in laws, legal obligation (5/2-a, ç) |
| Membership account creation and management | Establishment and execution of the contract (5/2-c) |
| Responding to requests and complaints, contact form | Legitimate interest (5/2-f) |
| Information security, fraud prevention, records within the scope of Law No. 5651 | Legal obligation and legitimate interest (5/2-d, f) |
| Sending e-bulletins, campaigns and commercial electronic messages | Explicit consent (5/1) and approval within the scope of Law No. 6563 |
| Analytics and personalization with non-essential cookies | Explicit consent (5/1) |
04Collection method
Your personal data; It is collected partially or completely automatically, through order, membership, contact, transfer notification and e-bulletin forms on the website, cookies, e-mail and telephone calls.
05Transfer
Your personal data, limited to the above purposes; It can be transferred to the cargo company (name, address, telephone for delivery), licensed payment institution and banks (for payment), e-archive invoice service provider, accounting and legal consultants, suppliers from whom we receive hosting and e-mail services, and authorized public institutions and organizations upon request.
The servers of some of the IT infrastructures we receive service from may be located abroad. These transfers are made based on appropriate safeguards (standard contract, etc.) stipulated in Article 9 of the KVKK or with your explicit consent.
06Storage period
Data is kept for the period required by the purpose of processing and the statute of limitations and retention periods in the relevant legislation. For example, invoice and commercial book records are kept for 10 years, contract records are kept for the statute of limitations, and traffic records are kept for 2 years. At the end of the period, the data is deleted, destroyed or made anonymous.
07Your rights
In accordance with Article 11 of KVKK; You have the right to learn whether your personal data has been processed, to request information if it has been processed, to learn whether it has been used for its intended purpose, to know the third parties to whom it has been transferred, to request that it be corrected if it has been processed incompletely or incorrectly, to request that it be deleted or destroyed when the conditions are met, to request that these transactions be notified to third parties to whom it has been transferred, to object to a result against you as a result of analysis through automatic systems, and to request compensation for the damage if you suffer damage due to unlawful processing.
You can submit your applications to the Data Controller in accordance with the Communiqué on Application Procedures and Principles; in writing, along with documents proving your identity, to the above address, registered e-mail (KEP) address, secure electronic signature, mobile signature or your e-mail address registered in our system. info@catlitterhk.com You can send it to the address. Applications are finalized free of charge within 30 days at the latest.
Last update: September 23, 2026 · For your questions info@catlitterhk.com · +90 545 519 42 22